Essential Duties/Tasks:

• Gather and document client business requirements
• Create detailed functional specifications based on client business requirements
• Manage product issues and drive resolution of issues
• Develop and maintain release documentation and conduct training for  Sales and Services on new features
• Facilitate the product release process, including management of UAT and ensuring rollout readiness
• Serve as the point of contact for the Product, Services and Sales teams for questions, and maintain the enhancements database

Knowledge of Industry, Product, and Technology:

• Work experience in the financial services sector, including insurance, brokerage, or mutual funds
• Demonstrable knowledge of software development lifecycle with proven track record of delivering projects or gathering requirements in this context
• Broad knowledge of web-based applications and database technologies

Education and Other Qualifications:

• MBA preferred or undergraduate degree from a top 50 U.S. academic institution
• Experience working in the context of a business/technology consultancy preferred
• Strong analytical and problem-solving skills
• Proven team leadership, project management, and group facilitation skills
• Detail-oriented with excellent oral, written, and organizational skills
• Motivated individual who can build relationships with stakeholders both horizontally and vertically across the organization