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This individual performs production activities for front-end and back-end in the US. Responsible for delivering files, CDs, and documents to clients and print vendors in a timely fashion according to internal processing requirements and client Service Level Agreements (SLAs).
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Essential Duties/Tasks: |
- Perform daily, weekly, and monthly production runs. Specfic activities include production monitoring, troubleshooting and, where required, file processing
- Perform tri-annual production run tasks, including modifying implementations according to new business rules, producing files and/or scripts, and monitoring progress
- Perform other ad hoc production tasks such as producing CDs, modifying scripts and/or websites, building new files, etc.
- Participate in re-engineering effort for production team including, but not limited to, the following: building new automation, documenting existing and future processes, tool research, and other activities as required
- Provide 3rd tier support to Client Services for research and queries
- Provide billing support to Finance for queries and scripts
- Provide support to Product Management for research requests
- Provide support to Sales for completing sell list "scrubs" and virtual print run (VPR) requests
- Develop client implementations according to specified business rules, where appropriate
- Work toward zeo defects in all producton work
- Participate in on-call rotation
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Knowledge of Industry, Product, and Technology: |
- 2 years experience with SQL queries
- Ability to script in Perl
- 2 years experience with Windows OS and Oracle 10g
- Good working knowledge of XML
- Familiarity with Web application technologies such as HTML, ASP, .NET/C#, and IIS in Windows environments are a plus
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Education and Other Qualifications: |
- BA/BS in computer science or information systems, or equivalent experience
- 1-3 years experience in software development, technical operations, or IT
- Good communication capabilities
- Excellent attention to detail; self-driven to understand how things work
- Ability to quickly assimilate technical information and prioritize which issues are key to business operations
- Passion for improving things and making them better
. | To apply for this position, email humanresources@newriver.com. |